Privacy Policy
Contact details
Scruff & Snout
20 Kirkstall Avenue, Stafford, ST17 9FW, United Kingdom 07835004630
[email protected]
The type of personal information we collect
When you place an order or contact us we may collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Billing address, shipping address
- Email address
- Details of payment methodHow we get the personal information and why we have itMost of the personal information we process is provided to us directly by you for one of the following reasons:
- To process your order
- To deliver your order
- To contact you about your order
- To provide invoices and order confirmations
We also use cookies to collect information. Read more about this in our Cookie Policy.
We may share this information with third parties in order to help us use your information in the ways stated above. For example, we use Stripe to power our online store. You can find out more about Stripe uses your personal information here: https://stripe.com/gb/privacy
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]
(b) We have a contractual obligation.
When you place an order through the Scruff & Snout website, we will retain your personal information for our records unless and until you ask us to delete this information.
Your data protection rights
Under data protection law, you have rights including:
- The right to ask us for copies of your personal information.
- The right to ask us to rectify personal information you think is inaccurate. You also have theright to ask us to complete information you think is incomplete.
- The right to ask us to erase your personal information in certain circumstances.
- The right to ask us to restrict the processing of your personal information in certaincircumstances.
- The right to object to the processing of your personal information in certain circumstances.
- The right to ask that we transfer the personal information you gave us to another organisation,or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] for more information about our privacy practices, or if you wish to make a complaint or request.
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