Returns Policy

Returns

All portraits purchased through Scruff & Snout are made to order, we therefore cannot accept returns.

Cancellations

We aim to start work on your portrait within 24 hours. If you wish to cancel an order, this must be done within 24 hours of placing the order.

Refunds

Every effort is made to ensure your portrait makes it to you in pristine condition, but if your order has been damaged in transport we will refund your money and arrange a replacement if necessary.